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Rod Hiebert became President of the Telecommunications Workers Union (TWU) in 1991. During his time as a union leader he was present for many pivotal issues affecting members, including pension funds, technological change and pay equity. He discusses the union's decision to intervene with the Canadian Radio-television and Telecommunications Commission (CRTC) when BC Telephone Company applied for a rate increase. The TWU employed many creative strategies including the 'un-strike', a 'super…