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The success of Indian offshore outsourcing has shown that regardless of location, IT services providers can sell world-class services to major companies across the globe. As a result, there has been a boom in offshore and nearshore outsourcing.

Over the next few years, Connected TV will become a mainstream consumer technology. Its widespread adoption will not only be disruptive to the entertainment industry; it will also heavily impact the global advertising and marketing industries.

A decade ago, VoIP was expected to change the voice communications business. But a decade later, the largest providers of consumer VOIP are conventional telcos. What they share, however, is a strategy that doesn't rely solely on price.

Widespread connectivity and the rise in sales of computing devices is driving consumer demand for digital content. This demand for an improved digital content viewing experience is leading to increased traffic volumes for content providers.

The digital gambling market (online, mobile and digital TV services) continues to grow, accounting for an increasing proportion of overall gaming revenues. However, the global economic downturn and strict regulation is restricting market potential.

The IT services market has changed in recent years. In the past, the market has grown under the outsourcing model. More recently, such services represent only a small part of a larger market for technology-enabled business services.

While interest in deploying enterprise mobile solutions has been high, penetration is still relatively low. So far it has mostly been early adopters that have been deploying mobility solutions with mobile email leading the way.

The mobile entertainment industry is experiencing explosive growth rates with the advent of smartphones and other portable devices such as tablet computers and eReaders. Mobile games, music, video, and gambling are all set to witness high growth.

Broadband communications have revolutionized the way in which consumers interact and perform daily tasks, and lie at the heart of the on-going technology evolution; from the design of desktop and mobile devices to the delivery of cloud services.

Understanding the future of online channels is a must for any organization that hopes to compete effectively in today's technology-centric world. Companies need to take a critical eye to their online strategies and adopt a multi-channel approach.

Security is no longer an issue dominating only the minds of CIOs; it is also important in the boardroom. As IT solutions continue to align with business processes, any disruption to these systems will impact the way an organization can operate.

Capital investments by global telecoms companies in emerging markets in Asia, Eastern Europe, Middle East, Africa and Latin America are primarily driven by rising income levels, low mobile penetration and increasing demand for value added services.

The importance of solutions for enterprise security is increasing due to the sophistication of security threats faced by both small and medium-sized businesses (SMBs) and large enterprises led by technological development.

Enterprises have begun the transition to IP, driven by increasingly solid reliability, quality and security from business-focused VoIP services. It is no longer unusual for enterprises to look to IP-based telephony as a key business objective.